Welcome………………to the other side!

We are very excited to announce that Helen Silvester has joined the Brass Facilities family in the brand-new role of Customer Accounts Manager.  Helen will be liaising with existing clients to ensure Brass maintain their excellent standards, along with spreading the word far and wide about the multitude of services Brass are able to offer existing and prospective clients.

After 18 years of frontline service in the challenging world of property management, Helen has taken a leap to the other side, into the world of the contractor.  She is yet to decide if this is frying pan to the fire or vice versa…

Helen has a wealth of experience and a true understanding of the challenges that property management teams face on a daily basis.  This will greatly benefit the Brass team in better understanding the importance of delivering a reliable, prompt, high level of service at all times, providing the property management teams the peace of mind they seek and assurance they are in safe hands with their chosen contractor.

We feel very confident that Helen’s valuable experience, combined with Brass’s commitment to delivering the best possible service at all times, will make for a very strong bond with all existing and future Brass customers.

Say hello to Helen…….