t: 0121 728 9470

1. We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and postal address.
Business Details: Company name, job title, and other relevant details for service provision.
Website Usage: Data about your use of our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information
Your personal data is used for the following purposes:
To provide and manage our services.
To respond to your inquiries and requests.
To improve our website and user experience.
To comply with legal and regulatory obligations.
To send you relevant updates or marketing communications, where you have consented.

    3. How We Share Your Information
    We do not sell or trade your personal data. However, we may share your information with:
    Trusted third-party service providers for business operations.
    Legal or regulatory authorities if required by law.
    Other parties as part of a merger, sale, or business restructure.

      4. Data Security
      We use appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
      Despite our efforts, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

      5.Your Rights
      You have the right to:
      Access, correct, or update your personal data.
      Request the deletion of your data, where applicable.
      Withdraw consent for marketing communications.
      Lodge a complaint with the relevant data protection authority.
      To exercise your rights, contact us using the details provided below.

        Updates to This Policy
        We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date.

        Retention of Data
        We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

        Cookies
        Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

        Third-Party Links
        Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

        Birmingham Office
        Charles House
        148 - 149 Great Charles Street
        Queensway, Birmingham B3 3HT

        Wednesbury Office
        ISIS House, Smith Road
        Wednesbury WS10 0PD

        Manchester Office
        Unit C, Blackett Stree
        Manchester M12 6AE

        t: 0121 728 9470
        e: enquiries@brassfacilities.co.uk
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